DIG A BIT
DEEPER.
BACKGROUND & WORK
Business strategy
Purposeful strategic decision-making to design and adjust business performance.
PROJECT MANAGEMENT
Tactical-level control of projects to ensure the delivery of business programs.
KNOWLEDGE MANAGEMENT
Iterative tacit-explicit-tacit cyclic exchange and retention of business information.
EDUCATION
Master of Project Management
University of New South Wales
Australia
Master of Business
University of New South Wales
Australia
TECHNOLOGY & METHODOLOGIES
Project Management | Agile•Scrum
Project Management | PMKBOK
Project Management | Kanban (LEAN)
Project Management | JIRA•Confluence
Project Management | ClickUp
Knowledge Management | Explicit ⇄ Tacit
Reporting & Analytics | Tableau
Diagram & Flowchart | Visio
Process Management | DMAIC
Change Management | ADKAR
MILITARY SERVICE
SERVICE HISTORY
Royal Australian Navy
- 12 years | 2002 - 2014
- SNCO | Maritime Logistics & Personnel
Awards
- Operational Service Medal (OSM)
- Australian Defence Medal (ADM)
SECURITY CLEARANCE
SECRET | Negative Vetting 1 (NV1)
- Australian Government Security Vetting Agency (AGSVA) — July 2015 (formerly held)
CORPORATE EXPERIENCE
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July 2020 — Present
Head of Strategic Ops & Communications — RxTROSPECT
Northern Virginia, United States
RxTROSPECT’s products support drug innovation and open avenues for better decision-making to advance new drug development in America and Europe. The company provides the pharmaceutical industry a solid foundation for reliable analytics, allowing clients to practice near real-time analysis on large sets of data by using a scalable and secure product that lies within an online self-service platform.
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March 2020 — June 2020
Director, Technology Programs — GoHealth
Chicago, United States
GoHealth builds industry-leading technology products that help millions of Americans find the insurance coverage that they need. For customers, enrolling in a health insurance plan is confusing and difficult. GoHealth use technology to cut through the confusion and get customers enrolled in the right plan.
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May 2017 — February 2020
Snr Manager, Tech Project Management — Epsilon
Chicago, United States
Epsilon is an all-encompassing global marketing innovator. We provide unrivaled data intelligence and customer insights, world-class technology including loyalty, email and CRM platforms together with data-driven creative, activation and execution.
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April 2016 — April 2017
Manager, Operations & Process — Conversant
Chicago, United States
Conversant, Inc. is the leader in personalized digital marketing. Conversant helps companies by leveraging their unprecedented amount of information, built from anonymized transactional data from more than 400 retailers and over 80 billion online interactions, everyday across every device.
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July 2013 — July 2014
Master of Project Management
UNSW, Australia
The Master of Project Management is designed for postgraduate scholars who wish to develop a higher level understanding of the principles and practices of project management and to strengthen their skills in this area. The degree provides understanding and advanced analytical skills in the key areas required to manage a project.
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July 2011 — July 2013
Master of Business
UNSW, Australia
The Master of Business is designed for postgraduate scholars and professional managers with appropriate undergraduate qualifications in management or a related discipline and/or extensive relevant professional experience wishing to gain a more advanced understanding of the concepts and principles that underpin effective management, business decision making and leadership in organisations.
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July 2002 — July 2014
Snr NCO, Royal Australian Navy
Sydney, Australia
The Navy provides maritime forces that contribute to the Defence Force’s capacity to defend Australia. Peacetime activities include maritime surveillance and response within Australia's offshore maritime zones, humanitarian assistance, and maritime search and rescue.
The mere idea of thinking about your own style of thinking can be enough to give somebody a head-tilt and a thousand-mile stare. ‘Systems thinking’ can be a difficult concept to grasp entirely, as it challenges our traditional thinking which most of us have grown accustomed to. But, once understood, the concept of 'systems thinking' can become an effective approach for problem solving and decision-making.